Q: How to place order?
A: 1. Selecting a product

Simply click on the relevant category for full list of products or using our search engine to find out your desired products.

When you decide to buy a product, simply click the "add to cart" button located on each product page to place the displayed product in your shopping cart. If you want to review or make changes to your order before checking out, click "View Cart".

The functions below allow you to change the products and quantities placed in the shopping cart:

Enter the new quantity first in the "Quantity", then click the "Recalculate" button. Click the "check box" on the left-hand side of each product listed in the shopping cart and press "recalculate" if you want to remove the product from the shopping cart. Upon reviewing the products and quantities shown in the shopping cart, you can then click "Checkout".

2. Check Out

If you have not already logged in, it will ask you to login or create a new account, then your shipping costs will be displayed for you.

Next you will be shown with a summary of the order with the shipping costs and shipping Address.. Now you can press "process credit card payment" to confirm it.

3. Process credit card payment

Payment is handled securely by paypal.com.

All prices and transactions are shown in US dollars.

A payment summary will be displayed with your payment information and a payment reference number. You can print this out for future reference.

Q: When will my purchase be shipped?
A: After placing orders, goods will normally be despatched within 5-10 Business days (if stock is available)

Q: What happens if a back order occurs?
A: There are times when demand for particular products will exceed our quantity on hand. Any items that are unavailable, will be placed on back order, and the remainder of your order will be shipped.

You will always be emailed with the option to cancel your back order if you don't want to wait for the item. The estimated shipping time of the back order items is about 4 to 5 weeks. You will also be informed that you will be charged the min.shipping cost again for shipping the back order item(s).
 

Q: What is the cost of shipping?
A: The cost of shipping is charged by weight in grams

Shipping cost does not includes import duty and local custom charges at destination.